Adding multiple users

RT Users
1

We would like to add in excess of 100 users to RT and don’t really want to
do that number via the web interface. Is there a way to add users from the
command line (I haven’t found it in the documentation but I could be missing
it!), which could be easily scripted. Alternatively we could add them
directly to the database but the problem there is with the passwords which
are encrypted.

Thanks.

Derek

2

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On 25-Mar-2003, Huntley, Derek M wrote message “[rt-users] Adding multiple
users”

We would like to add in excess of 100 users to RT and don’t really want to
do that number via the web interface. Is there a way to add users from the
command line (I haven’t found it in the documentation but I could be missing
it!), which could be easily scripted. Alternatively we could add them
directly to the database but the problem there is with the passwords which
are encrypted.

rt can use external auth methods, like radius. We use cistron radius here,
works fine.

Useful info here:

Andy Harrison
Great Works Internet
System Operations
ajharrison@gwi.net
RSA 1024 pgp key: http://www.nachoz.com/andy.pub

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3

We would like to add in excess of 100 users to RT and don’t really want to
do that number via the web interface. Is there a way to add users from the
command line (I haven’t found it in the documentation but I could be missing
it!), which could be easily scripted.

I don’t think the rt3 command line client is working, but that still
leaves youwith various other options.

your script could post to the webpage for you. This is pretty easy,
it’s what the rt-mailgate does, for example.

your script could call the RT api directly. perldoc the various rt
files, they include ocs on how to use their functions.

you RT instance could use external auth, and something to create the
accounts as needed.

If appropriate, you could use one of the existing rt user import
scripts. (see contrib)

seph