Adding it as a 'Requestor' would create a mail loop

hi All,

Please cc my address as I’m not an active reader of the list.

I upgraded an RT system from v3.6 (Ubuntu 10.04) to 4.0.6 (Ubuntu 12.04).

Admin user can create ticket, but normal user receives this error message:

user@domain.com is an address RT receives mail at. Adding it as a
‘Requestor’ would create a mail loop

The correspond address is of course something else:

Set($CorrespondAddress , ‘rt@domain.com’);
Set($CommentAddress , ‘rt-comment@domain.com’);

I really don’t see, what the reason is.

Thanks in advance,
tamas

hi All,

[I already sent this email one time, but I guess it didn’t arrived.]

Please cc my address as I’m not an active user of the list.

I upgraded an RT system from v3.6 (Ubuntu 10.04) to 4.0.6 (Ubuntu 12.04).

Admin user can create ticket, but normal user receives this error message:

user@domain.com is an address RT receives mail at. Adding it as a
‘Requestor’ would create a mail loop

The correspond address is of course something else:

Set($CorrespondAddress , ‘rt@domain.com’);
Set($CommentAddress , ‘rt-comment@domain.com’);

I really don’t see, what the reason is.

Thanks in advance,
tamas