Hi,
How to add custom footer Texts to email messages.
Email messages I mean here is, when a ticket is replied,
correspondence added etc.,
Thanks
Sampath
Hi,
How to add custom footer Texts to email messages.
Email messages I mean here is, when a ticket is replied, correspondence added etc.,
Thanks
Sampath
You just edit the Template for the action that’s being taken. The default templates are all under the global configuration, but you can set them per-queue as well, and these will override the global ones.
Tim
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