What is involved in adding an additional message status to the existing
I want to add an extra status, lets call it ‘closed’, which is terminal and
NOT reversable. Is there something like that in the pipline, or would I
have to add this myself?
The main coding seems like it would be in Ticket.pm, to add the 'close’
methods and extra conditionals to test if closed, before opening a ticket
Rehan van der Merwe