Adding another extension

To list,

I finally have RT 3.8.7 up and running in our test environment. It’s
GREAT! I didn’t install ALL the extensions, just RTx::Calendar and
RT::Authen::ExternalAuth. I’m assuming the pie/bar chart capability is
included in the vanilla install (I DID include it in the install
configuration) and it works just fine. .
Now, I want to install the ability to run Gant charts to show ticket
relationships. Am I correct that Graphviz is the correct extension? If
so, will that affect the pie/bar chart ability and what do I need to do?
Can I just run the install for the extension? What do I add to the Plugin?

Thanks.

Kenn
LBNL

To list,

I finally have RT 3.8.7 up and running in our test environment. It’s
GREAT! I didn’t install ALL the extensions, just RTx::Calendar and
RT::Authen::ExternalAuth. I’m assuming the pie/bar chart capability is
included in the vanilla install (I DID include it in the install
configuration) and it works just fine. .
Now, I want to install the ability to run Gant charts to show ticket
relationships. Am I correct that Graphviz is the correct extension? If
so, will that affect the pie/bar chart ability and what do I need to do?
Can I just run the install for the extension? What do I add to the Plugin?

This is not an RT extension, just a perl modules. Install perl module
graphiz from cpan (or apt-get install libgraphviz-perl under debian),
restart apache and your tickets relation ships graph should work.

This is not an RT extension, just a perl modules. Install perl module
graphiz from cpan (or apt-get install libgraphviz-perl under debian),
restart apache and your tickets relation ships graph should work.

The graphs you are referring to are ticket relationships,
which does require graphviz. Ken asked about Gantt
charts though. I wasn’t aware of anything offering this
using graphviz, but the Timeline extension I pointed out
uses the Simile JavaScript library to offer something close.

Emmanuel,

Thanks. Got it. It’s up and runnning.

Kenn
LBNLOn 2/12/2010 10:42 PM, Emmanuel Lacour wrote:

On Fri, Feb 12, 2010 at 01:32:25PM -0800, Ken Crocker wrote:

To list,

I finally have RT 3.8.7 up and running in our test environment. It’s
GREAT! I didn’t install ALL the extensions, just RTx::Calendar and
RT::Authen::ExternalAuth. I’m assuming the pie/bar chart capability is
included in the vanilla install (I DID include it in the install
configuration) and it works just fine. .
Now, I want to install the ability to run Gant charts to show ticket
relationships. Am I correct that Graphviz is the correct extension? If
so, will that affect the pie/bar chart ability and what do I need to do?
Can I just run the install for the extension? What do I add to the Plugin?

This is not an RT extension, just a perl modules. Install perl module
graphiz from cpan (or apt-get install libgraphviz-perl under debian),
restart apache and your tickets relation ships graph should work.


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