Hi all,
I am working through a complete dry-run setup and have hit another snag
with templates.
I have a queue called ‘dns’ and in the queue configuration (not global
configuration) I created a template called ‘qwerty’
Then I added two scrips to the queue - ‘oncreate autoreply to requestor
with qwerty’ and ‘oncreate autoreply to requestor with global:autoreply’
The problem is that when I send a mail in I get a reply from the global
template, but not from the custom queue template, even though they are
both configured to run on this queue.
Cheers,
David