Add user as CC to Ticket

Hey Guys,
How do give someone the ability to add another user as a CC, without giving them the ability to Modify the who ticket?

Christopher Lasater
Technology Analyst I
Taleo

Christopher,

That would be the “Watch” right.

KennOn Thu, Feb 23, 2012 at 1:30 PM, Christopher Lasater CLasater@taleo.comwrote:

Hey Guys,****

How do give someone the ability to add another user as a CC, without
giving them the ability to Modify the who ticket? ****


*Christopher Lasater
**Technology Analyst I
**Taleo




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That would be the “Watch” right.

Watch lets you add yourself as a Requestor or Cc, but not arbitrary
users, that requires ModifyTicket. So, Christopher, it depends on
what you need to achieve.

-kevin> On Thu, Feb 23, 2012 at 1:30 PM, Christopher Lasater <[1]CLasater@taleo.com> wrote:

 Hey Guys,

 How do give someone the ability to add another user as a CC, without giving them the ability
 to Modify the who ticket?

 Christopher Lasater
 Technology Analyst I