Add Requestor


i’ve implanted RT in our organization and we’ve a problem.
The RT authenticates the users through LDAP server.
So, RT only create a user acount after the user sends a resquest to RT.
But, RT creates user acount with the requestor email, and our LDAP BD don’t
authenticate user through the email address.
However, how do i create user acount from login? Example:

Name: user
from :

Sorry my english. I don’t write very well.

See you,