Hi,
i’ve implanted RT in our organization and we’ve a problem.
The RT authenticates the users through LDAP server.
So, RT only create a user acount after the user sends a resquest to RT.
But, RT creates user acount with the requestor email, and our LDAP BD don’t
authenticate user through the email address.
However, how do i create user acount from login? Example:
Creating
Name: user
from : user@domain.com
Sorry my english. I don’t write very well.
See you,
Pedro