I have had good success creating and editing tickets with RT::Client::REST
and my RT 4.0.17. However, I haven’t figured out how to add a value to a
custom field that accepts multiple values. When I update a ticket like so:
$ticket->cf(‘InventoryAsset’ => $aid); $ticket->store();
the ticket history shows that it first deletes the previous value before
adding the new value.
Is this possible or should I submit a wishlist bug to the queue at
rt.cpan.org?
thanks, Don