Add a custom watcher type

Hello List,

I received a request from our users: They’d like to have another watcher type called “Solver” (like Cc, AdminCc, Requester) to tickets. I could not find any hints in the documentation – can it be configured somewhere? Any pointers appreciated.

Thomas Dietmaier.

Dataphone GmbH
Ottakringer Strasse 54, A-1170 Wien
Tel. +43-(0)1-406 74 45-25

Make it a custom field … that way you wont have to tinker with the base

Thomas Dietmaier wrote: