Hello List,
I received a request from our users: They’d like to have another watcher type called “Solver” (like Cc, AdminCc, Requester) to tickets. I could not find any hints in the documentation – can it be configured somewhere? Any pointers appreciated.
tia
Thomas Dietmaier.
Dataphone GmbH
Ottakringer Strasse 54, A-1170 Wien
Tel. +43-(0)1-406 74 45-25
thomas.dietmaier@dataphone.at