I am looking to deploy RT for ticket tracking at my corp. We need RT to
integrate into our existing Active Directory database of users for
account creation and RT authentication. I have been researching the RT
wiki and found some references to LDAP Overlay, etc. I have tried to
implement several of them and so far have gotten zero positive results
at all. I can’t even get unencrypted authentication to work.
The latest User_Local.pm that I am testing is from:
I am getting the following error message:
[Mon Feb 13 16:19:14 2006] [critical]: GetExternalUserWithLDAP: Cannot
bind to LDAP: 49
My RT_Site_Config.pm looks like:
Set($LDAPExternalAuth , ‘1’);
$LdapTLS = 0;
$LdapGroupAttribute = ‘uniqueMember’;
#$LdapSSLVersion = 3;
Does anyone have any idea what might be going wrong here?
Has anyone gotten RT integrated with AD yet?
At the very least, can you point me to some accurate documentation?
Thanks a million!