ACL for modify links

RT Users
1

Using rt-3.6.7

I would like all users to be able to link tickets in different queues,
however, in some queues, we require only Owners be able to add Replies.
Is this impossible without modifying RT?

It seems ModifyTicket right is required for linking tickets but by
default this also allows replies.

thanks
Gordon

2

Using rt-3.6.7

I would like all users to be able to link tickets in different queues,
however, in some queues, we require only Owners be able to add
Replies.
Is this impossible without modifying RT?

It seems ModifyTicket right is required for linking tickets but by
default this also allows replies.

I think you want to look at the StrictLinkACL setting in your Config

-kevin