Accessing custom fields

RT Users
1

Hi,

I have created a custom field for a User. How can I access it from a
perl script? I have the CF id, that’s clear, but some of the code I
have found had referred to some queue which I wonder about as I want a
core User custom field, not related to any queue.

  • Gergely
2

Hi,

I have created a custom field for a User. How can I access it from a
perl script? I have the CF id, that’s clear, but some of the code I
have found had referred to some queue which I wonder about as I want a
core User custom field, not related to any queue.

  • Gergely

my $cf_value =
$self->TransactionObj->CreatorObj->FirstCustomFieldValue(‘Client’);

I used above in OnCreate scrip. Hope that helps.

Rajesh

3

I have created a custom field for a User. How can I access it from a
perl script? I have the CF id, that’s clear, but some of the code I
have found had referred to some queue which I wonder about as I want a
core User custom field, not related to any queue.

my $cf_value =
$self->TransactionObj->CreatorObj->FirstCustomFieldValue(‘Client’);

I used above in OnCreate scrip. Hope that helps.

Seems fine, but what is the $self? I guess it is set by the general
scrip beginning but how can I create it from a standalone scrip_t_?

  • Gergely