Access Rights


I would like to give access to our partners and customers across the globe!!
I would appreciate if anyone could help me out in telling me what the rights
I should assign to those users who should only be able to create tickets and
view the status of the tickets they created.

Should you require any further clarification/information, please feel free
to contact the undersigned.

Thanks & Regards

Yusuf Faraaz K. M

Chennai, India (IST)

Office - +91 44 28153515 Ext : 342 | Mobile : +91 98842 59042 Fax +91 44
28153514 |