Accented characters in an export (to Excel)

RT Users
1

When doing an export (using Search) of tickets from RT (to be read by
Excel) It is a complete mess. All accentes characters are transformed in
strange characters.

E.g.: “Procédure” becomes “Procédure”

Am I the only one ? If not, is there a solution ?

Thanks

Gaston

2

Finally, there is a way to “import” a csv file into Excel and choose UTF-8
when doing so.
The accented characters are “perfect”.

GH2014-10-01 16:22 GMT-04:00 Gaston Huot Gaston@huot.me:

When doing an export (using Search) of tickets from RT (to be read by
Excel) It is a complete mess. All accentes characters are transformed in
strange characters.

E.g.: “Procédure” becomes “Procédure”

Am I the only one ? If not, is there a solution ?

Thanks

–
Gaston

Gaston
514.823-7202