Absolutely minimal hardware requirements to run RT

RT Users
1

Hello list,

            I'm trying to convince my colleagues to use RT. I have

installed it on my home PC, so I can learn the RT. I would like to
demonstrate the RT at work, and here is my problem. All I can have as a
hardware is an old PC - Pentium II 233MHz, 128MB RAM, 20GB HDD.
So I have chosen :
Slackware 11 with:
Apache 1.3.37
MySQL 5.0.24
sendmail. 8.13.8

I have installed
RT 3.6.1
and
mod_perl 1.27,

    Window manager - fcde, internet browser - seamonkey. It seems it

is capable to work, but it “normally” dies after home page and t it never
goes any further. Or it is extremely slow (even for me).
All I want is to demonstrate basic RT functionalities. I think
there would be no more than 100 of tickets and about five users. And the
response time could be about 5 seconds (or at least less than user
"patience limit" ). I have not done yet any performance tuning.

So my question is - is it at all possible to make RT working in this way
on such hardware ? (I can not increase RAM - “upgrade of such an old PC is
too expensive”)

I would greatly appreciate any help

Best regards

Mariusz Stakowski

2

Ours is currently running on Fedora3/Athlon64 3500+/1GB
DDR400/Apache2/MySQL4/Exim4/RT 3.6.1/100 users/200 tickets per month

We have two instances running simultaneously, one with mod_perl, one
with FastCGI (mod_perl being the one that gets heavier load). And it
runs very quickly.

Before anyone says, of course it would, considering the hardware… the
server it is running on is also Primary DNS / Backup DHCP and a lot more
besides.

I can imagine it would run a little slowly on the hardware you describe,
but I have absolutely no reason to believe it wouldn’t work at all, or
even too slow to use.

It would suggest a config error or incompatability…

Mariusz Stakowski wrote:

                            Hello list,

            I'm trying to convince my colleagues to use RT. I have

installed it on my home PC, so I can learn the RT. I would like to
demonstrate the RT at work, and here is my problem. All I can have as a
hardware is an old PC - Pentium II 233MHz, 128MB RAM, 20GB HDD.
So I have chosen :
Slackware 11 with:
Apache 1.3.37
MySQL 5.0.24
sendmail. 8.13.8

I have installed
RT 3.6.1
and
mod_perl 1.27,

    Window manager - fcde, internet browser - seamonkey. It seems it

is capable to work, but it “normally” dies after home page and t it
never goes any further. Or it is extremely slow (even for me).
All I want is to demonstrate basic RT functionalities. I think
there would be no more than 100 of tickets and about five users. And the
response time could be about 5 seconds (or at least less than user
“patience limit” ). I have not done yet any performance tuning.

So my question is - is it at all possible to make RT working in this way
on such hardware ? (I can not increase RAM - “upgrade of such an old PC
is too expensive”)

I would greatly appreciate any help

Best regards

Mariusz Stakowski

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Kind Regards,

Mike Peachey, IT
Tel: +44 (0) 114 281 2655
Fax: +44 (0) 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK

Confidential

3 
                            Hello list,

            I'm trying to convince my colleagues to use RT. I have

installed it on my home PC, so I can learn the RT. I would like to
demonstrate the RT at work, and here is my problem. All I can have as
a hardware is an old PC - Pentium II 233MHz, 128MB RAM, 20GB HDD.
So I have chosen :
Slackware 11 with:
Apache 1.3.37
MySQL 5.0.24
sendmail. 8.13.8

I have installed
RT 3.6.1
and
mod_perl 1.27,

    Window manager - fcde, internet browser - seamonkey. It seems
    it

is capable to work, but it “normally” dies after home page and t it
never goes any further. Or it is extremely slow (even for me).
All I want is to demonstrate basic RT functionalities. I
think
there would be no more than 100 of tickets and about five users. And
the response time could be about 5 seconds (or at least less than
user “patience limit” ). I have not done yet any performance tuning.

So my question is - is it at all possible to make RT working in this
way on such hardware ? (I can not increase RAM - “upgrade of such an
old PC is too expensive”)

I would greatly appreciate any help

Best regards

Mariusz Stakowski

Could you take this computer into work, and then use a different machine
to access the webGUI. Seems to me that Apache+MySQL+window
manager+seamonkey would really pull this machine to a crawl (or even a
freezing halt).

http://gentgeen.homelinux.org

Associate yourself with men of good quality if you esteem
your own reputation; for 'tis better to be alone then in bad
company. - George Washington, Rules of Civility

4 
                            Hello list,

            I'm trying to convince my colleagues to use RT. I have

installed it on my home PC, so I can learn the RT. I would like to
demonstrate the RT at work, and here is my problem. All I can have as a
hardware is an old PC - Pentium II 233MHz, 128MB RAM, 20GB HDD.
So I have chosen :
Slackware 11 with:
Apache 1.3.37
MySQL 5.0.24
sendmail. 8.13.8

I have installed
RT 3.6.1
and
mod_perl 1.27,

    Window manager - fcde, internet browser - seamonkey. It seems it

is capable to work, but it “normally” dies after home page and t it never
goes any further. Or it is extremely slow (even for me).
All I want is to demonstrate basic RT functionalities. I think
there would be no more than 100 of tickets and about five users. And the
response time could be about 5 seconds (or at least less than user
“patience limit” ). I have not done yet any performance tuning.

So my question is - is it at all possible to make RT working in this way
on such hardware ? (I can not increase RAM - “upgrade of such an old PC is
too expensive”)

Hello,

I have configured and run 2 different installs of RT… one is on an upgraded 800Mhz P4. Not sure on the memory, but it is no more than 768MB and may actually be 512MB. This box also does another instance of Apache, mail handling and some firewalling. RT on this box is barely tolerable. I am not sure where the bottleneck is, I suspect it may be memory.

I would drag the other machine into work if possible for the demo… People seeing a demo and having it drag like booting NT on 8MB of ram will not walk away with a positive experience.

You can also get a somewhat dated 2Ghz machine for under $200 if that is an option. Or… If you can scrape up an extra drive, take a desktop someone will not be using for a few days, dual boot it, or just swap the HD (probably the best option if it will be windows only after).