About RTx-WorkflowBuilder

RT Users
1

I was reading about this extension, for make workflow in RT in this
mailing list, but only I see troubles for to use it.

I found a severals steps today for to work, well here we go…

  1. After the install RTx-WorkflowBuilder, severals post claims about

/opt/rt3/local/plugins/RTx-WorkflowBuilder# bin/rt-workflow --create
TestQueue TestQueue-Approval
Can’t locate RTx/WorkflowBuilder.pm in @INC (@INC contains: /etc/perl
/usr/local/lib/perl/5.10.0 /usr/local/share/perl/5.10.0 /usr/lib/perl5
/usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10
/usr/local/lib/site_perl .) at bin/rt-workflow line 5.
BEGIN failed–compilation aborted at bin/rt-workflow line 5.

For use it, the first is export PERL5LIB

export PERL5LIB=/opt/rt3/lib:/opt/rt3/lib:/opt/rt3/local/plugins/RTx-WorkflowBuilder/lib:$PERL5LIB

  1. chmod +x /opt/rt3/local/plugins/RTx-WorkflowBuilder/bin/rt-workflow

  2. change #!/perl -w to #!/usr/bin/perl -w

  3. In your rt site, create a queque for example workflow

  4. Add the following code to RT_SiteConfig.pm

RTx-Workflow for Approvals

Set( $WorkflowBuilderStages,
{ ‘Manager Approval’ =>
{ content => ‘Some information here’,
subject => ‘Manager Approval for workflow: {$Approving->ID} -
{$Approving->Subject}’,
owner => ‘username’
}
}
);

Set( $WorkflowBuilderRules,
{ ‘TestQueue-Approval’ => [ ‘Manager Approval’ ]
}
);

  1. run the script from the command line

/opt/rt3/local/plugins/RTx-WorkflowBuilder/bin/rt-workflow --create
workflow TestQueue-Approval

  1. You can see the following results

    script inside the queue (scrip.png)

    template inside the queue (template.png)

And … enjoy it…

:wink:

Greetings
Pablo