Ability to open 1 ticket in multiple queues

RT Users
1

I’m in a situation now where at times I need to open a ticket under
multiple queues. Is there an easy way to do this? I’m running the latest
stable release but I would be willing to move to the dev version if it is
supported. Has anyone coded a util that would do this?

2

Message: 9
Date: Wed, 11 Dec 2002 09:45:27 -0600 (CST)
From: Geno rt@onshore.com
To: rt-users@lists.fsck.com
Subject: [rt-users] ability to open 1 ticket in multiple queues

I’m in a situation now where at times I need to open a ticket under
multiple queues. Is there an easy way to do this? I’m running the latest
stable release but I would be willing to move to the dev version if it is
supported. Has anyone coded a util that would do this?

I would just create children or dependent tickets in the correct queues. If you really want to get fancy you can even merge them into the main ticket when the children/dependencies are closed.

Ron

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