Just thought I would pass along something that worked for me to solve
some of my RT 3.8.1 slowness.
Everything worked fine for me until I clicked “Tickets” - I had the 10-15 second slowness to load the ticket search page.
I had upgraded from 3.6.4 to 3.8.1 (new install of RT, import database.)
I tried every suggestion I could find on the net, every mysql tweak I could find, and nothing worked.
On a whim, I brought up mysql administrator, clicked the rt3 database, highlighted all the tables, clicked maintanence, then clicked “Optimize tables” - which rebuilds the indexes etc… And guess what? for once something did what it said it would! optimize!
Now the search page loads just as quickly as every other page. Hope this helps someone.
For some reason I was a little worried about doing this before I read
your email. I have done that as well and my 3.6.5 install runs alot
faster.
Thanks!On Mon, Dec 29, 2008 at 7:36 AM, Sean stroke_of_death@yahoo.com wrote:
All,
Just thought I would pass along something that worked for me to solve
some of my RT 3.8.1 slowness.
Everything worked fine for me until I clicked “Tickets” - I had the 10-15 second slowness to load the ticket search page.
I had upgraded from 3.6.4 to 3.8.1 (new install of RT, import database.)
I tried every suggestion I could find on the net, every mysql tweak I could find, and nothing worked.
On a whim, I brought up mysql administrator, clicked the rt3 database, highlighted all the tables, clicked maintanence, then clicked “Optimize tables” - which rebuilds the indexes etc… And guess what? for once something did what it said it would! optimize!
Now the search page loads just as quickly as every other page. Hope this helps someone.