I’ve made a modification to RT that increases productivity
among our support people.
Basically I have made stalled and new tickets available from
the main page.
So if you want such functionality and don’t know how to do the
modification yourself, then you could take a look here:
http://www.circlestorm.org/rt/
-HK
I’ve made a modification to RT that increases productivity
among our support people.
Basically I have made stalled and new tickets available from
the main page.
So if you want such functionality and don’t know how to do the
modification yourself, then you could take a look here:
http://www.circlestorm.org/rt/
I’ve synced the mod up with RT 3.2.1 now, I’d appreciate some
feedback by those testing/using it.
-HK