3.8 beta 2 - multiple login problem


#1

I’ve installed 3.8B2 and upgraded a 3.2.1 database successfully.
However, I’m running into the age old problem (though I’ve never
personally experienced it) of having to login on each and every HTTP
request. Any pointers? What information do you need from me?

RT 3.8b2
latest MIME::Tools & DBIx::SearchBuilder from CPAN
mod_perl 1.2x

Drew
Drew Taylor * Web development & consulting
Email: drew@drewtaylor.com * Site implementation & hosting
Web : www.drewtaylor.com * perl/mod_perl/DBI/mysql/postgres


#2

I’ve installed 3.8B2 and upgraded a 3.2.1 database successfully.
However, I’m running into the age old problem (though I’ve never
personally experienced it) of having to login on each and every HTTP
request. Any pointers? What information do you need from me?

Are you browsing to http://localhost or to another (remote) URL?

PGP.sig (186 Bytes)


#3

Hi RT Developers,

Tried out today the actual RT 3.8 Beta, the GraphViz Module for Ticket Relations ends up with the following Error:

Can’t locate object method “FILENO” via package “FCGI::Stream” at /usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm line 1118. Stack: [/usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:1118] [/usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:2097] [/usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:2754] [/usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:1434] [/usr/lib/perl5/vendor_perl/5.8.8/GraphViz.pm:1160] [/usr/lib/perl5/vendor_perl/5.8.8/GraphViz.pm:981] [/opt/rt38/share/html/Ticket/Graphs/Elements/ShowGraph:49] [/opt/rt38/share/html/Ticket/Graphs/index.html:57] [/opt/rt38/share/html/autohandler:306] Can’t locate object method “FILENO” via package “FCGI::Stream” at /usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm line 1118. Stack: [/usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:1118] [/usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:2216] [/usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:2754] [/usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:1434] [/usr/lib/perl5/vendor_perl/5.8.8/GraphViz.pm:1160] [/usr/lib/perl5/vendor_perl/5.8.8/GraphViz.pm:981] [/opt/rt38/share/html/Ticket/Graphs/Elements/ShowGraph:49] [/opt/rt38/share/html/Ticket/Graphs/index.html:57] [/opt/rt38/share/html/autohandler:306] Stack: [/usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:2320] [/usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:2754] [/usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:1434] [/usr/lib/perl5/vendor_perl/5.8.8/GraphViz.pm:1160] [/usr/lib/perl5/vendor_perl/5.8.8/GraphViz.pm:981] [/opt/rt38/share/html/Ticket/Graphs/Elements/ShowGraph:49] [/opt/rt38/share/html/Ticket/Graphs/index.html:57] [/opt/rt38/share/html/autohandler:306]

Configuration:

Loaded perl modules

Perl v5.8.8 under linux
Apache::Session v1.86;
Apache::Session::Generate::MD5 v2.1;
Apache::Session::lock::MySQL v1.01;
Apache::Session::MySQL v1.01;
Apache::Session::Serialize::Storable v1.01;
Apache::Session::Store::DBI v1.02;
Apache::Session::Store::MySQL v1.04;
AutoLoader v5.64;
base v2.12;
bytes v1.02;
Cache::Simple::TimedExpiry v0.27;
capitalization v0.03;
Carp v1.04;
CGI v3.37;
CGI::Cookie v1.29;
CGI::Fast v1.07;
CGI::Util v1.5_01;
Class::Container v0.12;
Class::Data::Inheritable v0.08;
Class::Inspector v1.22;
Class::MethodMaker v2.11;
Class::MethodMaker::Engine v2.11;
Class::ReturnValue v0.55;
Class::Struct v0.63;
Clone v0.28;
constant v1.15;
Cwd v3.2701;
Data::Dumper v2.121_08;
DBD::mysql v4.006;
DBI v1.602;
DBIx::SearchBuilder v1.53;
DBIx::SearchBuilder::Union v0;
DBIx::SearchBuilder::Unique v0.01;
Devel::StackTrace v1.16;
Devel::StackTraceFrame v0.6;
Devel::Symdump v2.08;
Digest::base v1.00;
Digest::MD5 v2.36;
DynaLoader v1.05;
Encode v2.23;
Encode::Alias v2.07;
Encode::Config v2.04;
Encode::Encoding v2.05;
English v1.02;
Errno v1.1;
Exception::Class v1.23;
Exception::Class::Base v1.2;
Exporter v5.62;
Exporter::Heavy v5.62;
Fatal v1.03;
FCGI v0.67;
Fcntl v1.05;
File::Basename v2.74;
File::Glob v1.05;
File::Path v2.04;
File::ShareDir v0.05;
File::Spec v3.2701;
File::Spec::Unix v3.2701;
File::Temp v0.20;
FileHandle v2.01;
FindBin v1.47;
GnuPG::Interface v0.36;
GraphViz v2.03;
HTML::Element v3.23;
HTML::Entities v1.35;
HTML::Formatter v2.04;
HTML::FormatText v2.04;
HTML::Mason v1.39;
HTML::Mason::CGIHandler v1.00;
HTML::Mason::Exception v1.1;
HTML::Mason::Exception::Abort v1.1;
HTML::Mason::Exception::Compilation v1.1;
HTML::Mason::Exception::Compilation::IncompatibleCompiler v1.1;
HTML::Mason::Exception::Compiler v1.1;
HTML::Mason::Exception::Decline v1.1;
HTML::Mason::Exception::Params v1.1;
HTML::Mason::Exception::Syntax v1.1;
HTML::Mason::Exception::System v1.1;
HTML::Mason::Exception::TopLevelNotFound v1.1;
HTML::Mason::Exception::VirtualMethod v1.1;
HTML::Mason::Exceptions v1.43;
HTML::Parser v3.56;
HTML::Scrubber v0.08;
HTML::Tagset v3.20;
HTML::TreeBuilder v3.23;
I18N::LangTags v0.35;
integer v1.00;
IO v1.23;
IO::File v1.14;
IO::Handle v1.27;
IO::InnerFile v2.110;
IO::Lines v2.110;
IO::ScalarArray v2.110;
IO::Seekable v1.1;
IO::WrapTie v2.110;
IPC::Open2 v1.02;
IPC::Open3 v1.02;
IPC::Run v0.80;
List::Util v1.19;
Locale::Maketext v1.12;
Locale::Maketext::Fuzzy v0.10;
Locale::Maketext::Lexicon v0.66;
Locale::Maketext::Lexicon::Gettext v0.16;
Log::Dispatch v2.21;
Log::Dispatch::Base v1.09;
Log::Dispatch::Output v1.26;
Log::Dispatch::Screen v1.17;
Log::Dispatch::Syslog v1.18;
Mail::Address v2.02;
Mail::Field v2.02;
Mail::Field::AddrList v2.02;
Mail::Field::Date v2.02;
Mail::Field::Generic v2.02;
Mail::Header v2.02;
Mail::Internet v2.02;
Mail::Util v2.02;
MIME::Base64 v3.07;
MIME::Body v5.425;
MIME::Decoder v5.425;
MIME::Entity v5.425;
MIME::Field::ContDisp v5.425;
MIME::Field::ConTraEnc v5.425;
MIME::Field::ContType v5.425;
MIME::Field::ParamVal v5.425;
MIME::Head v5.425;
MIME::Parser v5.425;
MIME::QuotedPrint v3.07;
MIME::Tools v5.425;
MIME::Words v5.425;
Module::Versions::Report v1.03;
overload v1.04;
Params::Util v0.31;
Params::Validate v0.89;
POSIX v1.09;
re v0.05;
Regexp::Common v2.120;
Regexp::Common::delimited v2.104;
RT v3.7.82;
RT::Interface::Email v2;
RT::Interface::Web::Request v0.30;
Scalar::Util v1.19;
SelectSaver v1.01;
Socket v1.78;
Storable v2.18;
strict v1.03;
Symbol v1.06;
Sys::Syslog v0.24;
Text::Template v1.44;
Text::Wrapper v1.01;
Time::HiRes v1.9712;
Time::JulianDay v2003.1125;
Time::Local v1.18;
Time::ParseDate v2006.0814;
Time::Timezone v2006.0814;
Time::Zone v2.22;
UNIVERSAL v1.01;
UNIVERSAL::require v0.11;
URI v1.35;
URI::Escape v3.28;
utf8 v1.06;
vars v1.01;
warnings v1.05;
warnings::register v1.01;
XSLoader v0.08;

RT Config
(?-xism:[.+? #\d+]) Regexp
(?-xism:[rt38-messenger.int.kn #\d+]) Regexp
(?x-ism:^ (?:/+NoAuth/ | /+REST/\d+.\d+/NoAuth/) ) Regexp
ARRAY(0x946b1cc) QuickCreate, Quicksearch, MyAdminQueues, MySupportQueues, MyReminders, RefreshHomepage
ActiveStatus new, open, stalled
Active_MakeClicky
AmbiguousDayInPast 1
AutoLogoff 0
CanonicalizeOnCreate 0
CommentAddress RT_CommentAddressNotSet
CorrespondAddress RT_CorrespondAddressNotSet
DatabaseHost localhost
DatabaseName rt38
DatabasePassword Password not printed
DatabasePort
DatabaseRTHost localhost
DatabaseType mysql
DatabaseUser rt_user
DateDayBeforeMonth 1
DateTimeFormat DefaultFormat
DefaultSearchResultFormat ‘id/TITLE:#’, ‘Subject/TITLE:Subject’, Status, QueueName, OwnerName, Priority, ‘NEWLINE’, ‘’, ‘Requestors’, ‘CreatedRelative’, ‘ToldRelative’, ‘LastUpdatedRelative’, 'TimeLeft
DefaultSummaryRows 10
DevelMode 0
DisableGraphViz 0
EmailFrequency Individual messages
EmailInputEncodings utf-8, iso-8859-1, us-ascii
EmailOutputEncoding utf-8
ExtractSubjectTagMatch Regexp
ExtractSubjectTagNoMatch Regexp
ForwardFromUser 0
FriendlyFromLineFormat “%s via RT” <%s>
FriendlyToLineFormat “%s of rt38-messenger.int.kn Ticket #%s”:;
GnuPG Enable, 1, AllowEncryptDataInDB, 0, OutgoingMessagesFormat, RFC
GnuPGOptions homedir, var/data/gpg
HomepageComponents QuickCreate, Quicksearch, MyAdminQueues, MySupportQueues, MyReminders, RefreshHomepage
InactiveStatus resolved, rejected, deleted
LexiconLanguages *
LinkTransactionsRun1Scrip 0
LogDir var/log
LogStackTraces
LogToFileNamed rt.log
LogToScreen info
LogToSyslog debug
LogToSyslogConf
LogoURL /NoAuth/images/bplogo.gif
LoopsToRTOwner 1
MailCommand sendmailpipe
MailParams
MasonParameters
MaxAttachmentSize 10000000
MaxInlineBody 12000
MessageBoxHeight 15
MessageBoxRichText 1
MessageBoxWidth 72
MessageBoxWrap HARD
MinimumPasswordLength 5
NotifyActor 0
OldestTransactionsFirst 0
Organization rt38-messenger.int.kn
OwnerEmail root
RTAddressRegexp ^rt@example.com$
RecordOutgoingEmail 1
RedistributeAutoGeneratedMessages privileged
SMTPDebug 0
SendmailArguments -oi -t
SendmailBounceArguments -f "<>"
SendmailPath /usr/sbin/sendmail
ShowBccHeader 0
ShowTransactionImages 1
StrictLinkACL 1
Timezone GMT
UseFriendlyFromLine 1
UseFriendlyToLine 0
WebBaseURL http://rt38-messenger.int.kn:80
WebDefaultStylesheet web2
WebFlushDbCacheEveryRequest 1
WebImagesURL /NoAuth/images/
WebNoAuthRegex Regexp
WebPath
WebPort 80
WebSecureCookies 0
WebURL http://rt38-messenger.int.kn:80/
WikiImplicitLinks 0
rtname rt38-messenger.int.kn
RT Variables
RT::BasePath /opt/rt38
RT::BinPath /opt/rt38/bin
RT::EtcPath /opt/rt38/etc
RT::LocalEtcPath /opt/rt38/local/etc
RT::LocalLexiconPath /opt/rt38/local/po
RT::LocalLibPath /opt/rt38/local/lib
RT::LocalPath /opt/rt38/local
RT::LocalPluginPath /opt/rt38/local/plugins
RT::MasonComponentRoot /opt/rt38/share/html
RT::MasonDataDir /opt/rt38/var/mason_data
RT::MasonLocalComponentRoot /opt/rt38/local/html
RT::MasonSessionDir /opt/rt38/var/session_data
RT::SbinPath /opt/rt38/sbin
RT::VERSION 3.7.82
RT::VarPath /opt/rt38/var
Perl configuration

Summary of my perl5 (revision 5 version 8 subversion 8) configuration:
Platform:
osname=linux, osvers=2.6.9-42.0.3.elsmp, archname=i386-linux-thread-multi
uname=‘linux builder7.centos.org 2.6.9-42.0.3.elsmp #1 smp fri oct 6 06:21:39 cdt 2006 i686 i686 i386 gnulinux ‘
config_args=’-des -Doptimize=-O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector --param=ssp-buffer-size=4 -m32 -march=i386 -mtune=generic -fasynchronous-unwind-tables -Dversion=5.8.8 -Dmyhostname=localhost -Dperladmin=root@localhost -Dcc=gcc -Dcf_by=Red Hat, Inc. -Dinstallprefix=/usr -Dprefix=/usr -Darchname=i386-linux -Dvendorprefix=/usr -Dsiteprefix=/usr -Duseshrplib -Dusethreads -Duseithreads -Duselargefiles -Dd_dosuid -Dd_semctl_semun -Di_db -Ui_ndbm -Di_gdbm -Di_shadow -Di_syslog -Dman3ext=3pm -Duseperlio -Dinstallusrbinperl=n -Ubincompat5005 -Uversiononly -Dpager=/usr/bin/less -isr -Dd_gethostent_r_proto -Ud_endhostent_r_proto -Ud_sethostent_r_proto -Ud_endprotoent_r_proto -Ud_setprotoent_r_proto -Ud_endservent_r_proto -Ud_setservent_r_proto -Dinc_version_list=5.8.7 5.8.6 5.8.5 -Dscriptdir=/usr/bin’
hint=recommended, useposix=true, d_sigaction=define
usethreads=define use5005threads=undef useithreads=define usemultiplicity=define
useperlio=define d_sfio=undef uselargefiles=define usesocks=undef
use64bitint=undef use64bitall=undef uselongdouble=undef
usemymalloc=n, bincompat5005=undef
Compiler:
cc=‘gcc’, ccflags =’-D_REENTRANT -D_GNU_SOURCE -fno-strict-aliasing -pipe -Wdeclaration-after-statement -I/usr/local/include -D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64 -I/usr/include/gdbm’,
optimize=’-O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector --param=ssp-buffer-size=4 -m32 -march=i386 -mtune=generic -fasynchronous-unwind-tables’,
cppflags=’-D_REENTRANT -D_GNU_SOURCE -fno-strict-aliasing -pipe -Wdeclaration-after-statement -I/usr/local/include -I/usr/include/gdbm’
ccversion=’’, gccversion=‘4.1.1 20061011 (Red Hat 4.1.1-30)’, gccosandvers=’‘
intsize=4, longsize=4, ptrsize=4, doublesize=8, byteorder=1234
d_longlong=define, longlongsize=8, d_longdbl=define, longdblsize=12
ivtype=‘long’, ivsize=4, nvtype=‘double’, nvsize=8, Off_t=‘off_t’, lseeksize=8
alignbytes=4, prototype=define
Linker and Libraries:
ld=‘gcc’, ldflags =’ -L/usr/local/lib’
libpth=/usr/local/lib /lib /usr/lib
libs=-lresolv -lnsl -lgdbm -ldb -ldl -lm -lcrypt -lutil -lpthread -lc
perllibs=-lresolv -lnsl -ldl -lm -lcrypt -lutil -lpthread -lc
libc=/lib/libc-2.5.so, so=so, useshrplib=true, libperl=libperl.so
gnulibc_version=‘2.5’
Dynamic Linking:
dlsrc=dl_dlopen.xs, dlext=so, d_dlsymun=undef, ccdlflags=’-Wl,-E -Wl,-rpath,/usr/lib/perl5/5.8.8/i386-linux-thread-multi/CORE’
cccdlflags=’-fPIC’, lddlflags=’-shared -O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector --param=ssp-buffer-size=4 -m32 -march=i386 -mtune=generic -fasynchronous-unwind-tables -L/usr/local/lib’

Kühne + Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann (Vors.), Uwe Bielang (Stellv.), Bruno Mang, Dirk Blesius (Stellv.), Alfred Manke, Christian Marnetté (Stellv.), Mark Reinhardt (Stellv.), Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persönlich haftende Gesellschaft: Kühne & Nagel A.G., Sitz: Contern/Luxemburg Geschäftsführender Verwaltungsrat: Klaus-Michael Kühne


#4

IPC::Run uses ‘fileno’, which caused this problem.

I looked into FCGI.pm, and found there exists sub FILENO already,
though it’s been commented out. In fact, it’s also a bogus sub.

After I removed the comment signs(#), everything seems ok.

Seems as long as we don’t use fileno to do some serious work, we won’t
be hurt. :)On May 27, 2008, at 10:45 PM, Ham MI-ID, Torsten Brumm wrote:

Hi RT Developers,

Tried out today the actual RT 3.8 Beta, the GraphViz Module for
Ticket Relations ends up with the following Error:

Can’t locate object method “FILENO” via package “FCGI::Stream” at /
usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm line 1118. Stack: [/usr/
lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:1118] [/usr/lib/perl5/
vendor_perl/5.8.8/IPC/Run.pm:2097] [/usr/lib/perl5/vendor_perl/5.8.8/
IPC/Run.pm:2754] [/usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:1434]
[/usr/lib/perl5/vendor_perl/5.8.8/GraphViz.pm:1160] [/usr/lib/perl5/
vendor_perl/5.8.8/GraphViz.pm:981] [/opt/rt38/share/html/Ticket/
Graphs/Elements/ShowGraph:49] [/opt/rt38/share/html/Ticket/Graphs/
index.html:57] [/opt/rt38/share/html/autohandler:306] Can’t locate
object method “FILENO” via package “FCGI::Stream” at /usr/lib/perl5/
vendor_perl/5.8.8/IPC/Run.pm line 1118. Stack: [/usr/lib/perl5/
vendor_perl/5.8.8/IPC/Run.pm:1118] [/usr/lib/perl5/vendor_perl/5.8.8/
IPC/Run.pm:2216] [/usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:2754]
[/usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:1434] [/usr/lib/perl5/
vendor_perl/5.8.8/GraphViz.pm:1160] [/usr/lib/perl5/vendor_perl/
5.8.8/GraphViz.pm:981] [/opt/rt38/share/html/Ticket/Graphs/Elements/
ShowGraph:49] [/opt/rt38/share/html/Ticket/Graphs/index.html:57] [/
opt/rt38/share/html/autohandler:306] Stack: [/usr/lib/perl5/
vendor_perl/5.8.8/IPC/Run.pm:2320] [/usr/lib/perl5/vendor_perl/5.8.8/
IPC/Run.pm:2754] [/usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:1434]
[/usr/lib/perl5/vendor_perl/5.8.8/GraphViz.pm:1160] [/usr/lib/perl5/
vendor_perl/5.8.8/GraphViz.pm:981] [/opt/rt38/share/html/Ticket/
Graphs/Elements/ShowGraph:49] [/opt/rt38/share/html/Ticket/Graphs/
index.html:57] [/opt/rt38/share/html/autohandler:306]

Configuration:

Loaded perl modules

Perl v5.8.8 under linux
Apache::Session v1.86;
Apache::Session::Generate::MD5 v2.1;
Apache::Session::lock::MySQL v1.01;
Apache::Session::MySQL v1.01;
Apache::Session::Serialize::Storable v1.01;
Apache::Session::Store::DBI v1.02;
Apache::Session::Store::MySQL v1.04;
AutoLoader v5.64;
base v2.12;
bytes v1.02;
Cache::Simple::TimedExpiry v0.27;
capitalization v0.03;
Carp v1.04;
CGI v3.37;
CGI::Cookie v1.29;
CGI::Fast v1.07;
CGI::Util v1.5_01;
Class::Container v0.12;
Class::Data::Inheritable v0.08;
Class::Inspector v1.22;
Class::MethodMaker v2.11;
Class::MethodMaker::Engine v2.11;
Class::ReturnValue v0.55;
Class::Struct v0.63;
Clone v0.28;
constant v1.15;
Cwd v3.2701;
Data::Dumper v2.121_08;
Date::Format v2.22;
Date::Parse v2.27;
DBD::mysql v4.006;
DBI v1.602;
DBIx::SearchBuilder v1.53;
DBIx::SearchBuilder::Union v0;
DBIx::SearchBuilder::Unique v0.01;
Devel::StackTrace v1.16;
Devel::StackTraceFrame v0.6;
Devel::Symdump v2.08;
Digest::base v1.00;
Digest::MD5 v2.36;
DynaLoader v1.05;
Encode v2.23;
Encode::Alias v2.07;
Encode::Config v2.04;
Encode::Encoding v2.05;
English v1.02;
Errno v1.1;
Exception::Class v1.23;
Exception::Class::Base v1.2;
Exporter v5.62;
Exporter::Heavy v5.62;
Fatal v1.03;
FCGI v0.67;
Fcntl v1.05;
File::Basename v2.74;
File::Glob v1.05;
File::Path v2.04;
File::ShareDir v0.05;
File::Spec v3.2701;
File::Spec::Unix v3.2701;
File::Temp v0.20;
FileHandle v2.01;
FindBin v1.47;
GnuPG::Interface v0.36;
GraphViz v2.03;
HTML::Element v3.23;
HTML::Entities v1.35;
HTML::Formatter v2.04;
HTML::FormatText v2.04;
HTML::Mason v1.39;
HTML::Mason::CGIHandler v1.00;
HTML::Mason::Exception v1.1;
HTML::Mason::Exception::Abort v1.1;
HTML::Mason::Exception::Compilation v1.1;
HTML::Mason::Exception::Compilation::IncompatibleCompiler v1.1;
HTML::Mason::Exception::Compiler v1.1;
HTML::Mason::Exception::Decline v1.1;
HTML::Mason::Exception::Params v1.1;
HTML::Mason::Exception::Syntax v1.1;
HTML::Mason::Exception::System v1.1;
HTML::Mason::Exception::TopLevelNotFound v1.1;
HTML::Mason::Exception::VirtualMethod v1.1;
HTML::Mason::Exceptions v1.43;
HTML::Parser v3.56;
HTML::Scrubber v0.08;
HTML::Tagset v3.20;
HTML::TreeBuilder v3.23;
I18N::LangTags v0.35;
integer v1.00;
IO v1.23;
IO::File v1.14;
IO::Handle v1.27;
IO::InnerFile v2.110;
IO::Lines v2.110;
IO::ScalarArray v2.110;
IO::Seekable v1.1;
IO::WrapTie v2.110;
IPC::Open2 v1.02;
IPC::Open3 v1.02;
IPC::Run v0.80;
List::Util v1.19;
Locale::Maketext v1.12;
Locale::Maketext::Fuzzy v0.10;
Locale::Maketext::Lexicon v0.66;
Locale::Maketext::Lexicon::Gettext v0.16;
Log::Dispatch v2.21;
Log::Dispatch::Base v1.09;
Log::Dispatch::Output v1.26;
Log::Dispatch::Screen v1.17;
Log::Dispatch::Syslog v1.18;
Mail::Address v2.02;
Mail::Field v2.02;
Mail::Field::AddrList v2.02;
Mail::Field::Date v2.02;
Mail::Field::Generic v2.02;
Mail::Header v2.02;
Mail::Internet v2.02;
Mail::Util v2.02;
MIME::Base64 v3.07;
MIME::Body v5.425;
MIME::Decoder v5.425;
MIME::Entity v5.425;
MIME::Field::ContDisp v5.425;
MIME::Field::ConTraEnc v5.425;
MIME::Field::ContType v5.425;
MIME::Field::ParamVal v5.425;
MIME::Head v5.425;
MIME::Parser v5.425;
MIME::QuotedPrint v3.07;
MIME::Tools v5.425;
MIME::Words v5.425;
Module::Versions::Report v1.03;
overload v1.04;
Params::Util v0.31;
Params::Validate v0.89;
POSIX v1.09;
re v0.05;
Regexp::Common v2.120;
Regexp::Common::delimited v2.104;
RT v3.7.82;
RT::Interface::Email v2;
RT::Interface::Web::Request v0.30;
Scalar::Util v1.19;
SelectSaver v1.01;
Socket v1.78;
Storable v2.18;
strict v1.03;
Symbol v1.06;
Sys::Syslog v0.24;
Text::Template v1.44;
Text::Wrapper v1.01;
Time::HiRes v1.9712;
Time::JulianDay v2003.1125;
Time::Local v1.18;
Time::ParseDate v2006.0814;
Time::Timezone v2006.0814;
Time::Zone v2.22;
UNIVERSAL v1.01;
UNIVERSAL::require v0.11;
URI v1.35;
URI::Escape v3.28;
utf8 v1.06;
vars v1.01;
warnings v1.05;
warnings::register v1.01;
XSLoader v0.08;

RT Config
(?-xism:[.+? #\d+]) Regexp
(?-xism:[rt38-messenger.int.kn #\d+]) Regexp
(?x-ism:^ (?:/+NoAuth/ | /+REST/\d+.\d+/NoAuth/) ) Regexp
ARRAY(0x946b1cc) QuickCreate, Quicksearch, MyAdminQueues,
MySupportQueues, MyReminders, RefreshHomepage
ActiveStatus new, open, stalled
Active_MakeClicky
AmbiguousDayInPast 1
AutoLogoff 0
CanonicalizeOnCreate 0
CommentAddress RT_CommentAddressNotSet
CorrespondAddress RT_CorrespondAddressNotSet
DatabaseHost localhost
DatabaseName rt38
DatabasePassword Password not printed
DatabasePort
DatabaseRTHost localhost
DatabaseType mysql
DatabaseUser rt_user
DateDayBeforeMonth 1
DateTimeFormat DefaultFormat
DefaultSearchResultFormat ‘id/TITLE:#’, ‘Subject/
TITLE:Subject’, Status, QueueName, OwnerName, Priority,
NEWLINE’, ‘’, ‘Requestors’,
CreatedRelative’, ‘ToldRelative</
small>’, ‘LastUpdatedRelative’,
'TimeLeft
DefaultSummaryRows 10
DevelMode 0
DisableGraphViz 0
EmailFrequency Individual messages
EmailInputEncodings utf-8, iso-8859-1, us-ascii
EmailOutputEncoding utf-8
ExtractSubjectTagMatch Regexp
ExtractSubjectTagNoMatch Regexp
ForwardFromUser 0
FriendlyFromLineFormat “%s via RT” <%s>
FriendlyToLineFormat “%s of rt38-messenger.int.kn Ticket #%s”:;
GnuPG Enable, 1, AllowEncryptDataInDB, 0, OutgoingMessagesFormat, RFC
GnuPGOptions homedir, var/data/gpg
HomepageComponents QuickCreate, Quicksearch, MyAdminQueues,
MySupportQueues, MyReminders, RefreshHomepage
InactiveStatus resolved, rejected, deleted
LexiconLanguages *
LinkTransactionsRun1Scrip 0
LogDir var/log
LogStackTraces
LogToFileNamed rt.log
LogToScreen info
LogToSyslog debug
LogToSyslogConf
LogoURL /NoAuth/images/bplogo.gif
LoopsToRTOwner 1
MailCommand sendmailpipe
MailParams
MasonParameters
MaxAttachmentSize 10000000
MaxInlineBody 12000
MessageBoxHeight 15
MessageBoxRichText 1
MessageBoxWidth 72
MessageBoxWrap HARD
MinimumPasswordLength 5
NotifyActor 0
OldestTransactionsFirst 0
Organization rt38-messenger.int.kn
OwnerEmail root
RTAddressRegexp ^rt@example.com$
RecordOutgoingEmail 1
RedistributeAutoGeneratedMessages privileged
SMTPDebug 0
SendmailArguments -oi -t
SendmailBounceArguments -f "<>"
SendmailPath /usr/sbin/sendmail
ShowBccHeader 0
ShowTransactionImages 1
StrictLinkACL 1
Timezone GMT
UseFriendlyFromLine 1
UseFriendlyToLine 0
WebBaseURL http://rt38-messenger.int.kn:80
WebDefaultStylesheet web2
WebFlushDbCacheEveryRequest 1
WebImagesURL /NoAuth/images/
WebNoAuthRegex Regexp
WebPath
WebPort 80
WebSecureCookies 0
WebURL http://rt38-messenger.int.kn:80/
WikiImplicitLinks 0
rtname rt38-messenger.int.kn
RT Variables
RT::BasePath /opt/rt38
RT::BinPath /opt/rt38/bin
RT::EtcPath /opt/rt38/etc
RT::LocalEtcPath /opt/rt38/local/etc
RT::LocalLexiconPath /opt/rt38/local/po
RT::LocalLibPath /opt/rt38/local/lib
RT::LocalPath /opt/rt38/local
RT::LocalPluginPath /opt/rt38/local/plugins
RT::MasonComponentRoot /opt/rt38/share/html
RT::MasonDataDir /opt/rt38/var/mason_data
RT::MasonLocalComponentRoot /opt/rt38/local/html
RT::MasonSessionDir /opt/rt38/var/session_data
RT::SbinPath /opt/rt38/sbin
RT::VERSION 3.7.82
RT::VarPath /opt/rt38/var
Perl configuration

Summary of my perl5 (revision 5 version 8 subversion 8) configuration:
Platform:
osname=linux, osvers=2.6.9-42.0.3.elsmp, archname=i386-linux-
thread-multi
uname=‘linux builder7.centos.org 2.6.9-42.0.3.elsmp #1 smp fri
oct 6 06:21:39 cdt 2006 i686 i686 i386 gnulinux ‘
config_args=’-des -Doptimize=-O2 -g -pipe -Wall -Wp,-
D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector --param=ssp-buffer-
size=4 -m32 -march=i386 -mtune=generic -fasynchronous-unwind-tables -
Dversion=5.8.8 -Dmyhostname=localhost -Dperladmin=root@localhost -
Dcc=gcc -Dcf_by=Red Hat, Inc. -Dinstallprefix=/usr -Dprefix=/usr -
Darchname=i386-linux -Dvendorprefix=/usr -Dsiteprefix=/usr -
Duseshrplib -Dusethreads -Duseithreads -Duselargefiles -Dd_dosuid -
Dd_semctl_semun -Di_db -Ui_ndbm -Di_gdbm -Di_shadow -Di_syslog -
Dman3ext=3pm -Duseperlio -Dinstallusrbinperl=n -Ubincompat5005 -
Uversiononly -Dpager=/usr/bin/less -isr -Dd_gethostent_r_proto -
Ud_endhostent_r_proto -Ud_sethostent_r_proto -Ud_endprotoent_r_proto
-Ud_setprotoent_r_proto -Ud_endservent_r_proto -
Ud_setservent_r_proto -Dinc_version_list=5.8.7 5.8.6 5.8.5 -
Dscriptdir=/usr/bin’
hint=recommended, useposix=true, d_sigaction=define
usethreads=define use5005threads=undef useithreads=define
usemultiplicity=define
useperlio=define d_sfio=undef uselargefiles=define usesocks=undef
use64bitint=undef use64bitall=undef uselongdouble=undef
usemymalloc=n, bincompat5005=undef
Compiler:
cc=‘gcc’, ccflags =’-D_REENTRANT -D_GNU_SOURCE -fno-strict-
aliasing -pipe -Wdeclaration-after-statement -I/usr/local/include -
D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64 -I/usr/include/gdbm’,
optimize=’-O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions
-fstack-protector --param=ssp-buffer-size=4 -m32 -march=i386 -
mtune=generic -fasynchronous-unwind-tables’,
cppflags=’-D_REENTRANT -D_GNU_SOURCE -fno-strict-aliasing -pipe -
Wdeclaration-after-statement -I/usr/local/include -I/usr/include/gdbm’
ccversion=’’, gccversion=‘4.1.1 20061011 (Red Hat 4.1.1-30)’,
gccosandvers=’‘
intsize=4, longsize=4, ptrsize=4, doublesize=8, byteorder=1234
d_longlong=define, longlongsize=8, d_longdbl=define, longdblsize=12
ivtype=‘long’, ivsize=4, nvtype=‘double’, nvsize=8,
Off_t=‘off_t’, lseeksize=8
alignbytes=4, prototype=define
Linker and Libraries:
ld=‘gcc’, ldflags =’ -L/usr/local/lib’
libpth=/usr/local/lib /lib /usr/lib
libs=-lresolv -lnsl -lgdbm -ldb -ldl -lm -lcrypt -lutil -lpthread
-lc
perllibs=-lresolv -lnsl -ldl -lm -lcrypt -lutil -lpthread -lc
libc=/lib/libc-2.5.so, so=so, useshrplib=true, libperl=libperl.so
gnulibc_version=‘2.5’
Dynamic Linking:
dlsrc=dl_dlopen.xs, dlext=so, d_dlsymun=undef, ccdlflags=’-Wl,-E -
Wl,-rpath,/usr/lib/perl5/5.8.8/i386-linux-thread-multi/CORE’
cccdlflags=’-fPIC’, lddlflags=’-shared -O2 -g -pipe -Wall -Wp,-
D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector --param=ssp-buffer-
size=4 -m32 -march=i386 -mtune=generic -fasynchronous-unwind-tables -
L/usr/local/lib’

Kühne + Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann
(Vors.), Uwe Bielang (Stellv.), Bruno Mang, Dirk Blesius (Stellv.),
Alfred Manke, Christian Marnetté (Stellv.), Mark Reinhardt
(Stellv.), Jens Wollesen, Rainer Wunn, Sitz: Bremen,
Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878,
Persönlich haftende Gesellschaft: Kühne & Nagel A.G., Sitz: Contern/
Luxemburg Geschäftsführender Verwaltungsrat: Klaus-Michael Kühne


List info: http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel

best wishes
sunnavy


#5

Hi Sunnavy,

You removed the # but pls tell me where???

Torsten

Kühne + Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann (Vors.), Uwe Bielang (Stellv.), Bruno Mang, Dirk Blesius (Stellv.), Alfred Manke, Christian Marnetté (Stellv.), Mark Reinhardt (Stellv.), Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persönlich haftende Gesellschaft: Kühne & Nagel A.G., Sitz: Contern/Luxemburg Geschäftsführender Verwaltungsrat: Klaus-Michael KühneVon: sunnavy [mailto:sunnavy@bestpractical.com]
Gesendet: Montag, 2. Juni 2008 21:44
An: Ham MI-ID, Torsten Brumm
Cc: RT developers
Betreff: Re: [Rt-devel] 3.8 beta 2 - Ticket Relations / GraphViz Problem/Error

IPC::Run uses ‘fileno’, which caused this problem.

I looked into FCGI.pm, and found there exists sub FILENO already, though it’s been commented out. In fact, it’s also a bogus sub.

After I removed the comment signs(#), everything seems ok.

Seems as long as we don’t use fileno to do some serious work, we won’t be hurt. :slight_smile:


#6

Hi Torsten

good news:
we don’t need to hack FCGI.pm in the latest version in svn :slight_smile:

but just let you know, it’s in FCGI.pm:
try to find ‘sub FILENO’, you’ll see.
if can’t find it, you can simply just add the following line manually:
sub FILENO { return -2 };

Hi Sunnavy,

You removed the # but pls tell me where???

Torsten

Kühne + Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann
(Vors.), Uwe Bielang (Stellv.), Bruno Mang, Dirk Blesius (Stellv.),
Alfred Manke, Christian Marnetté (Stellv.), Mark Reinhardt
(Stellv.), Jens Wollesen, Rainer Wunn, Sitz: Bremen,
Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878,
Persönlich haftende Gesellschaft: Kühne & Nagel A.G., Sitz: Contern/
Luxemburg Geschäftsführender Verwaltungsrat: Klaus-Michael Kühne

-----Ursprüngliche Nachricht-----
Von: sunnavy [mailto:sunnavy@bestpractical.com]
Gesendet: Montag, 2. Juni 2008 21:44
An: Ham MI-ID, Torsten Brumm
Cc: RT developers
Betreff: Re: [Rt-devel] 3.8 beta 2 - Ticket Relations / GraphViz
Problem/Error

IPC::Run uses ‘fileno’, which caused this problem.

I looked into FCGI.pm, and found there exists sub FILENO already,
though it’s been commented out. In fact, it’s also a bogus sub.

After I removed the comment signs(#), everything seems ok.

Seems as long as we don’t use fileno to do some serious work, we
won’t be hurt. :slight_smile:

Hi RT Developers,

Tried out today the actual RT 3.8 Beta, the GraphViz Module for
Ticket
Relations ends up with the following Error:

Can’t locate object method “FILENO” via package “FCGI::Stream” at /
usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm line 1118. Stack: [/usr/
lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:1118] [/usr/lib/perl5/
vendor_perl/5.8.8/IPC/Run.pm:2097] [/usr/lib/perl5/vendor_perl/5.8.8/
IPC/Run.pm:2754] [/usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:1434]
[/usr/lib/perl5/vendor_perl/5.8.8/GraphViz.pm:1160] [/usr/lib/perl5/
vendor_perl/5.8.8/GraphViz.pm:981] [/opt/rt38/share/html/Ticket/
Graphs/Elements/ShowGraph:49] [/opt/rt38/share/html/Ticket/Graphs/
index.html:57] [/opt/rt38/share/html/autohandler:306] Can’t locate
object method “FILENO” via package “FCGI::Stream” at /usr/lib/perl5/
vendor_perl/5.8.8/IPC/Run.pm line 1118. Stack: [/usr/lib/perl5/
vendor_perl/5.8.8/IPC/Run.pm:1118] [/usr/lib/perl5/vendor_perl/5.8.8/
IPC/Run.pm:2216] [/usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:2754]
[/usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:1434] [/usr/lib/perl5/
vendor_perl/5.8.8/GraphViz.pm:1160] [/usr/lib/perl5/vendor_perl/
5.8.8/GraphViz.pm:981] [/opt/rt38/share/html/Ticket/Graphs/Elements/
ShowGraph:49] [/opt/rt38/share/html/Ticket/Graphs/index.html:57] [/
opt/rt38/share/html/autohandler:306] Stack: [/usr/lib/perl5/
vendor_perl/5.8.8/IPC/Run.pm:2320] [/usr/lib/perl5/vendor_perl/5.8.8/
IPC/Run.pm:2754] [/usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:1434]
[/usr/lib/perl5/vendor_perl/5.8.8/GraphViz.pm:1160] [/usr/lib/perl5/
vendor_perl/5.8.8/GraphViz.pm:981] [/opt/rt38/share/html/Ticket/
Graphs/Elements/ShowGraph:49] [/opt/rt38/share/html/Ticket/Graphs/
index.html:57] [/opt/rt38/share/html/autohandler:306]

Configuration:

Loaded perl modules

Perl v5.8.8 under linux
Apache::Session v1.86;
Apache::Session::Generate::MD5 v2.1;
Apache::Session::lock::MySQL v1.01;
Apache::Session::MySQL v1.01;
Apache::Session::Serialize::Storable v1.01;
Apache::Session::Store::DBI v1.02; Apache::Session::Store::MySQL
v1.04; AutoLoader v5.64; base v2.12; bytes v1.02;
Cache::Simple::TimedExpiry v0.27; capitalization v0.03; Carp v1.04;
CGI v3.37; CGI::Cookie v1.29; CGI::Fast v1.07; CGI::Util v1.5_01;
Class::Container v0.12; Class::Data::Inheritable v0.08;
Class::Inspector v1.22; Class::MethodMaker v2.11;
Class::MethodMaker::Engine v2.11; Class::ReturnValue v0.55;
Class::Struct v0.63; Clone v0.28; constant v1.15; Cwd v3.2701;
Data::Dumper v2.121_08; Date::Format v2.22; Date::Parse v2.27;
DBD::mysql v4.006; DBI v1.602; DBIx::SearchBuilder v1.53;
DBIx::SearchBuilder::Union v0; DBIx::SearchBuilder::Unique v0.01;
Devel::StackTrace v1.16; Devel::StackTraceFrame v0.6;
Devel::Symdump
v2.08; Digest::base v1.00;
Digest::MD5 v2.36;
DynaLoader v1.05;
Encode v2.23;
Encode::Alias v2.07;
Encode::Config v2.04;
Encode::Encoding v2.05;
English v1.02;
Errno v1.1;
Exception::Class v1.23;
Exception::Class::Base v1.2;
Exporter v5.62;
Exporter::Heavy v5.62;
Fatal v1.03;
FCGI v0.67;
Fcntl v1.05;
File::Basename v2.74;
File::Glob v1.05;
File::Path v2.04;
File::ShareDir v0.05;
File::Spec v3.2701;
File::Spec::Unix v3.2701;
File::Temp v0.20;
FileHandle v2.01;
FindBin v1.47;
GnuPG::Interface v0.36;
GraphViz v2.03;
HTML::Element v3.23;
HTML::Entities v1.35;
HTML::Formatter v2.04;
HTML::FormatText v2.04;
HTML::Mason v1.39;
HTML::Mason::CGIHandler v1.00;
HTML::Mason::Exception v1.1;
HTML::Mason::Exception::Abort v1.1;
HTML::Mason::Exception::Compilation v1.1;
HTML::Mason::Exception::Compilation::IncompatibleCompiler v1.1;
HTML::Mason::Exception::Compiler v1.1;
HTML::Mason::Exception::Decline v1.1; HTML::Mason::Exception::Params
v1.1; HTML::Mason::Exception::Syntax v1.1;
HTML::Mason::Exception::System v1.1;
HTML::Mason::Exception::TopLevelNotFound v1.1;
HTML::Mason::Exception::VirtualMethod v1.1; HTML::Mason::Exceptions
v1.43; HTML::Parser v3.56; HTML::Scrubber v0.08; HTML::Tagset
v3.20; HTML::TreeBuilder v3.23; I18N::LangTags v0.35; integer
v1.00; IO v1.23; IO::File v1.14; IO::Handle v1.27; IO::InnerFile
v2.110; IO::Lines v2.110; IO::ScalarArray v2.110; IO::Seekable
v1.1; IO::WrapTie v2.110;
IPC::Open2 v1.02;
IPC::Open3 v1.02;
IPC::Run v0.80;
List::Util v1.19;
Locale::Maketext v1.12;
Locale::Maketext::Fuzzy v0.10;
Locale::Maketext::Lexicon v0.66;
Locale::Maketext::Lexicon::Gettext v0.16; Log::Dispatch v2.21;
Log::Dispatch::Base v1.09; Log::Dispatch::Output v1.26;
Log::Dispatch::Screen v1.17; Log::Dispatch::Syslog v1.18;
Mail::Address v2.02; Mail::Field v2.02; Mail::Field::AddrList
v2.02;
Mail::Field::Date v2.02; Mail::Field::Generic v2.02; Mail::Header
v2.02; Mail::Internet v2.02; Mail::Util v2.02;
MIME::Base64 v3.07;
MIME::Body v5.425;
MIME::Decoder v5.425;
MIME::Entity v5.425;
MIME::Field::ContDisp v5.425;
MIME::Field::ConTraEnc v5.425;
MIME::Field::ContType v5.425;
MIME::Field::ParamVal v5.425;
MIME::Head v5.425;
MIME::Parser v5.425;
MIME::QuotedPrint v3.07;
MIME::Tools v5.425;
MIME::Words v5.425;
Module::Versions::Report v1.03;
overload v1.04;
Params::Util v0.31;
Params::Validate v0.89;
POSIX v1.09;
re v0.05;
Regexp::Common v2.120;
Regexp::Common::delimited v2.104;
RT v3.7.82;
RT::Interface::Email v2;
RT::Interface::Web::Request v0.30;
Scalar::Util v1.19;
SelectSaver v1.01;
Socket v1.78;
Storable v2.18;
strict v1.03;
Symbol v1.06;
Sys::Syslog v0.24;
Text::Template v1.44;
Text::Wrapper v1.01;
Time::HiRes v1.9712;
Time::JulianDay v2003.1125;
Time::Local v1.18;
Time::ParseDate v2006.0814;
Time::Timezone v2006.0814;
Time::Zone v2.22;
UNIVERSAL v1.01;
UNIVERSAL::require v0.11;
URI v1.35;
URI::Escape v3.28;
utf8 v1.06;
vars v1.01;
warnings v1.05;
warnings::register v1.01;
XSLoader v0.08;

RT Config
(?-xism:[.+? #\d+]) Regexp
(?-xism:[rt38-messenger.int.kn #\d+]) Regexp
(?x-ism:^ (?:/+NoAuth/ | /+REST/\d+.\d+/NoAuth/) ) Regexp
ARRAY(0x946b1cc) QuickCreate, Quicksearch, MyAdminQueues,
MySupportQueues, MyReminders, RefreshHomepage
ActiveStatus new, open, stalled
Active_MakeClicky
AmbiguousDayInPast 1
AutoLogoff 0
CanonicalizeOnCreate 0
CommentAddress RT_CommentAddressNotSet
CorrespondAddress RT_CorrespondAddressNotSet
DatabaseHost localhost
DatabaseName rt38
DatabasePassword Password not printed
DatabasePort
DatabaseRTHost localhost
DatabaseType mysql
DatabaseUser rt_user
DateDayBeforeMonth 1
DateTimeFormat DefaultFormat
DefaultSearchResultFormat ‘id/TITLE:#’, ‘Subject/
TITLE:Subject’, Status, QueueName, OwnerName, Priority,
NEWLINE’,
’’, ‘Requestors’,
CreatedRelative’, ‘ToldRelative</
small>’, ‘LastUpdatedRelative’,
'TimeLeft
DefaultSummaryRows 10
DevelMode 0
DisableGraphViz 0
EmailFrequency Individual messages
EmailInputEncodings utf-8, iso-8859-1, us-ascii
EmailOutputEncoding utf-8
ExtractSubjectTagMatch Regexp
ExtractSubjectTagNoMatch Regexp
ForwardFromUser 0
FriendlyFromLineFormat “%s via RT” <%s>
FriendlyToLineFormat “%s of rt38-messenger.int.kn Ticket #%s”:;
GnuPG Enable, 1, AllowEncryptDataInDB, 0, OutgoingMessagesFormat,
RFC
GnuPGOptions homedir, var/data/gpg
HomepageComponents QuickCreate, Quicksearch, MyAdminQueues,
MySupportQueues, MyReminders, RefreshHomepage
InactiveStatus resolved, rejected, deleted
LexiconLanguages *
LinkTransactionsRun1Scrip 0
LogDir var/log
LogStackTraces
LogToFileNamed rt.log
LogToScreen info
LogToSyslog debug
LogToSyslogConf
LogoURL /NoAuth/images/bplogo.gif
LoopsToRTOwner 1
MailCommand sendmailpipe
MailParams
MasonParameters
MaxAttachmentSize 10000000
MaxInlineBody 12000
MessageBoxHeight 15
MessageBoxRichText 1
MessageBoxWidth 72
MessageBoxWrap HARD
MinimumPasswordLength 5
NotifyActor 0
OldestTransactionsFirst 0
Organization rt38-messenger.int.kn
OwnerEmail root
RTAddressRegexp ^rt@example.com$
RecordOutgoingEmail 1
RedistributeAutoGeneratedMessages privileged
SMTPDebug 0
SendmailArguments -oi -t
SendmailBounceArguments -f "<>"
SendmailPath /usr/sbin/sendmail
ShowBccHeader 0
ShowTransactionImages 1
StrictLinkACL 1
Timezone GMT
UseFriendlyFromLine 1
UseFriendlyToLine 0
WebBaseURL http://rt38-messenger.int.kn:80
WebDefaultStylesheet web2
WebFlushDbCacheEveryRequest 1
WebImagesURL /NoAuth/images/
WebNoAuthRegex Regexp
WebPath
WebPort 80
WebSecureCookies 0
WebURL http://rt38-messenger.int.kn:80/
WikiImplicitLinks 0
rtname rt38-messenger.int.kn
RT Variables
RT::BasePath /opt/rt38
RT::BinPath /opt/rt38/bin
RT::EtcPath /opt/rt38/etc
RT::LocalEtcPath /opt/rt38/local/etc
RT::LocalLexiconPath /opt/rt38/local/po
RT::LocalLibPath /opt/rt38/local/lib
RT::LocalPath /opt/rt38/local
RT::LocalPluginPath /opt/rt38/local/plugins
RT::MasonComponentRoot /opt/rt38/share/html
RT::MasonDataDir /opt/rt38/var/mason_data
RT::MasonLocalComponentRoot /opt/rt38/local/html
RT::MasonSessionDir /opt/rt38/var/session_data
RT::SbinPath /opt/rt38/sbin
RT::VERSION 3.7.82
RT::VarPath /opt/rt38/var
Perl configuration

Summary of my perl5 (revision 5 version 8 subversion 8)
configuration:
Platform:
osname=linux, osvers=2.6.9-42.0.3.elsmp, archname=i386-linux-
thread-multi
uname=‘linux builder7.centos.org 2.6.9-42.0.3.elsmp #1 smp fri oct
6 06:21:39 cdt 2006 i686 i686 i386 gnulinux ‘
config_args=’-des -Doptimize=-O2 -g -pipe -Wall -Wp,-
D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector --param=ssp-buffer-
size=4 -m32 -march=i386 -mtune=generic -fasynchronous-unwind-tables -
Dversion=5.8.8 -Dmyhostname=localhost -Dperladmin=root@localhost -
Dcc=gcc -Dcf_by=Red Hat, Inc. -Dinstallprefix=/usr -Dprefix=/usr -
Darchname=i386-linux -Dvendorprefix=/usr -Dsiteprefix=/usr -
Duseshrplib -Dusethreads -Duseithreads -Duselargefiles -Dd_dosuid -
Dd_semctl_semun -Di_db -Ui_ndbm -Di_gdbm -Di_shadow -Di_syslog -
Dman3ext=3pm -Duseperlio -Dinstallusrbinperl=n -Ubincompat5005 -
Uversiononly -Dpager=/usr/bin/less -isr -Dd_gethostent_r_proto -
Ud_endhostent_r_proto -Ud_sethostent_r_proto -Ud_endprotoent_r_proto
-Ud_setprotoent_r_proto -Ud_endservent_r_proto -
Ud_setservent_r_proto
-Dinc_version_list=5.8.7 5.8.6 5.8.5 - Dscriptdir=/usr/bin’
hint=recommended, useposix=true, d_sigaction=define
usethreads=define use5005threads=undef useithreads=define
usemultiplicity=define
useperlio=define d_sfio=undef uselargefiles=define usesocks=undef
use64bitint=undef use64bitall=undef uselongdouble=undef
usemymalloc=n, bincompat5005=undef
Compiler:
cc=‘gcc’, ccflags =’-D_REENTRANT -D_GNU_SOURCE -fno-strict-
aliasing -pipe -Wdeclaration-after-statement -I/usr/local/include -
D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64 -I/usr/include/gdbm’,
optimize=’-O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions
-fstack-protector --param=ssp-buffer-size=4 -m32 -march=i386 -
mtune=generic -fasynchronous-unwind-tables’,
cppflags=’-D_REENTRANT -D_GNU_SOURCE -fno-strict-aliasing -pipe -
Wdeclaration-after-statement -I/usr/local/include -I/usr/include/
gdbm’
ccversion=’’, gccversion=‘4.1.1 20061011 (Red Hat 4.1.1-30)’,
gccosandvers=’‘
intsize=4, longsize=4, ptrsize=4, doublesize=8, byteorder=1234
d_longlong=define, longlongsize=8, d_longdbl=define, longdblsize=12
ivtype=‘long’, ivsize=4, nvtype=‘double’, nvsize=8, Off_t=‘off_t’,
lseeksize=8
alignbytes=4, prototype=define
Linker and Libraries:
ld=‘gcc’, ldflags =’ -L/usr/local/lib’
libpth=/usr/local/lib /lib /usr/lib
libs=-lresolv -lnsl -lgdbm -ldb -ldl -lm -lcrypt -lutil -lpthread
-lc
perllibs=-lresolv -lnsl -ldl -lm -lcrypt -lutil -lpthread -lc
libc=/lib/libc-2.5.so, so=so, useshrplib=true, libperl=libperl.so
gnulibc_version=‘2.5’
Dynamic Linking:
dlsrc=dl_dlopen.xs, dlext=so, d_dlsymun=undef, ccdlflags=’-Wl,-E -
Wl,-rpath,/usr/lib/perl5/5.8.8/i386-linux-thread-multi/CORE’
cccdlflags=’-fPIC’, lddlflags=’-shared -O2 -g -pipe -Wall -Wp,-
D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector --param=ssp-buffer-
size=4 -m32 -march=i386 -mtune=generic -fasynchronous-unwind-tables -
L/usr/local/lib’

Kühne + Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann
(Vors.), Uwe Bielang (Stellv.), Bruno Mang, Dirk Blesius (Stellv.),
Alfred Manke, Christian Marnetté (Stellv.), Mark Reinhardt
(Stellv.),
Jens Wollesen, Rainer Wunn, Sitz: Bremen,
Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878,
Persönlich haftende Gesellschaft: Kühne & Nagel A.G., Sitz: Contern/
Luxemburg Geschäftsführender Verwaltungsrat: Klaus-Michael Kühne


List info:
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel

best wishes
sunnavy

best wishes
sunnavy