3.8.7 Internal Server Error

RT Users
1

According to my HelpDesk staff they were able to click the link when in
the People Section of a ticket and it would bring up the user info and
they can no longer do that without increased privileges.

I can fix this by giving then AdminUser and ShowConfig but I was hoping
to avoid this if possible

Does anyone recall if this was an option in 3.8.2?

Is there a config setting that we may have to adjust?

Thanks

Joe

2

According to my HelpDesk staff they were able to click the link when
in the People Section of a ticket and it would bring up the user
info and they can no longer do that without increased privileges.

I can fix this by giving then AdminUser and ShowConfig but I was
hoping to avoid this if possible

Does anyone recall if this was an option in 3.8.2?

Is there a config setting that we may have to adjust?

They really shouldn’t even get a link unless the users have
ShowConfigTab and AdminUsers in the first place (from 3.8.6 and newer).

You most likely want to just put whatever info your users want into
the ‘More About This User’ box and avoid having them walk around in
the admin UI. There are callbacks available.

-kevin