3.8.10 problems with RT-Extension-SpawnLinkedTicketInQueue

Hi,

I just updated to 3.8.10 and RT-Extension-SpawnLinkedTicketInQueue
stopped working. When I click on the Create button I get a 403
Forbidden page: “You don’t have permission to access
/Elements/SpawnLinkedTicket on this server”.

Is there anything obvious I missed during the upgrade?
I checked the permissions on the disk and they are fine, but I don’t
that’s the real reason…

Thanks, Daniel.

I just updated to 3.8.10 and RT-Extension-SpawnLinkedTicketInQueue
stopped working. When I click on the Create button I get a 403
Forbidden page: “You don’t have permission to access
/Elements/SpawnLinkedTicket on this server”.

Is there anything obvious I missed during the upgrade?
I checked the permissions on the disk and they are fine, but I don’t
that’s the real reason…

As a security measure, RT now blocks access to code in /Elements
That extension will need an update

Can you file a bug for it on rt.cpan.org? You should be able to
forward your email to bug-rt-extension-spawnlinkedticketinqueue at
rt.cpan.org if I’m remembering the syntax correctly.

-kevin

Thank you for the prompt reply. I’ll file the bug at rt.cpan.org .

Daniel.

  • Kevin Falcone falcone@bestpractical.com [04/14/2011 15:53]:> On Thu, Apr 14, 2011 at 03:39:54PM -0400, Daniel De Marco wrote:

I just updated to 3.8.10 and RT-Extension-SpawnLinkedTicketInQueue
stopped working. When I click on the Create button I get a 403
Forbidden page: “You don’t have permission to access
/Elements/SpawnLinkedTicket on this server”.

Is there anything obvious I missed during the upgrade?
I checked the permissions on the disk and they are fine, but I don’t
that’s the real reason…

As a security measure, RT now blocks access to code in /Elements
That extension will need an update

Can you file a bug for it on rt.cpan.org? You should be able to
forward your email to bug-rt-extension-spawnlinkedticketinqueue at
rt.cpan.org if I’m remembering the syntax correctly.

-kevin

Hello,

In case somebody is looking for solution in the mailing list - a new
version has been uploaded to the CPAN that solves the problem.On Fri, Apr 15, 2011 at 1:41 AM, Daniel De Marco ddm@bartol.udel.edu wrote:

Thank you for the prompt reply. I’ll file the bug at rt.cpan.org .

Daniel.

On Thu, Apr 14, 2011 at 03:39:54PM -0400, Daniel De Marco wrote:

I just updated to 3.8.10 and RT-Extension-SpawnLinkedTicketInQueue
stopped working. When I click on the Create button I get a 403
Forbidden page: “You don’t have permission to access
/Elements/SpawnLinkedTicket on this server”.

Is there anything obvious I missed during the upgrade?
I checked the permissions on the disk and they are fine, but I don’t
that’s the real reason…

As a security measure, RT now blocks access to code in /Elements
That extension will need an update

Can you file a bug for it on rt.cpan.org? You should be able to
forward your email to bug-rt-extension-spawnlinkedticketinqueue at
rt.cpan.org if I’m remembering the syntax correctly.

-kevin

Best regards, Ruslan.