3.6.5 query builder and custom fields

I’m working on a test instance of a 3.4.5-> 3.6.5 upgrade. It’s mostly
good, but the query builder of 3.4.5 will show the custom fields for a
given queue if I select ‘queue=’ (and a queue from the list, of course)
in the builder and hit add, while the 3.6.5 query builder isn’t.
Any ideas?

I’m hoping it’s simple, as I think this is the last thing standing
between me and taking this live.

Thanks!
JB
JB Segal 617-886-5575 www.smartertravel.com
Systems/Network Admin. 465 Medford St. Ste 400 www.bookingbuddy.com
Smarter Travel Media LLC Boston, MA 02129 www.tripmania.com

In my setup with 3.6.5 in query builder if I do in top square:
Queue= Hardware
Then I select “Add” near to “add these terms to your search” I get
"Queue = ‘Hardware’ on the right box
And a new line at the end of “add criteria” box with
Company “condition” "possible values"
If I add it, I get added in "current search"
AND ‘CF.{company}’=‘XXXXXXX’

And the query works as expected.

Also, in bottom “View columns” in “Add columns” section I get as the latest field
CustomField.{company}
That I can select and add with the —> arrow if I wish

Do you mean anything else?

So, the answer for this was that something didn’t go right with the
upgrade.

When I started from a fresh copy of the data, and testing before and
after the db upgrades, it worked fine.

I have no idea what failed the 1st time, but I suspect PEBCAK.

JB

Quoth JB Segal (jb@smarterliving.com):

I’m working on a test instance of a 3.4.5-> 3.6.5 upgrade. It’s mostly
good, but the query builder of 3.4.5 will show the custom fields for a
given queue if I select ‘queue=’ (and a queue from the list, of course)
in the builder and hit add, while the 3.6.5 query builder isn’t.
Any ideas?

I’m hoping it’s simple, as I think this is the last thing standing
between me and taking this live.

Thanks!
JB
JB Segal 617-886-5575 www.smartertravel.com
Systems/Network Admin. 465 Medford St. Ste 400 www.bookingbuddy.com
Smarter Travel Media LLC Boston, MA 02129 www.tripmania.com