You’re welcome to have your money back Seriously, though, it’s a
feature that I’d find useful, but isn’t something we’ve ever needed in
house or at any customer site. If you hack it together in a way that
would be a sane RT core change, it’s something I’d be happy to see in a
I’ll see what I can come up with. It’ll be a good excuse to dust off my
It was clear. More often, I see this requirement as "Customer service
should be able to modify user attributes for unprivileged users. Your
description is a reasonable generalization.
Yup, I was attempting to generalize into the existing ACL paradigm as
much as possible. (Plus we’re probably going to have multiple levels of
users, and some levels should be able to modify others – partners,
resellers, OEM… &etc.)
The brevity was actually likely due to the fact that I’m crunching on
way too many things but still want to be at least marginally useful to
the community. It seemed like I could give you a “nope, it’s not there”.
I didn’t mean it to sound abrasive. Sorry if I did.
Not at all! I was just thinking that since you replied so quickly and
definitively (and without any of your usual hints to the effect of “but
if you wanted to do here’s where to
look”) …it seemed unlikely that my restatement would provoke a
different response. No abrasion was inferred or suffered, and my
apologies for jogging your elbow mid-juggle. (Or mid-crunch.)
Thanks for a great toolkit,
303-381-3802 (main support hotline)
303-381-3824 (my direct line)
. . .