2nd Try, Please Help

RT Users,

I’ve almost got RT running but now I keep getting the following Mason error. I can get to the opening page of RT just fine. When I try to login using any userid or password Mason throws the error below.

I havn’t got a clue as to why.

Thanks for your help -

Mason Error

error in file: /opt/rt2/lib/RT/Record.pm

line 128: Can’t call method “CaseSensitive” on an undefined value


124: my %hash = (@_);
126: # If this database is case sensitive we need to uncase objects for
127: # explicit loading
128: if ($self->_Handle->CaseSensitive) {
129: my %newhash;
130: foreach my $key (keys %hash) {
131: # We don’t need to explicitly downcase integers or an id.
132: if ($key =~ ‘^id$’ || $hash{$key} =~/^\d+$/) {

component stack:

code stack: