2 auto replies

RT Users
1

hello,

when I send a mail to rt. It sends 2 the same autoreplies back. Looked
for it, but can’t seem to find how this comes?

Friendly greetings,
Geert Theys.

gt.vcf (1.17 KB)

2

Geert Theys wrote:

hello,

when I send a mail to rt. It sends 2 the same autoreplies back. Looked
for it, but can’t seem to find how this comes?

If you used (for example) the rt2-to-rt3 import, you will have
queue-specific crips which mirror the global scrips supplied with RT
3.x. If you disable on or the other, you should be back running normal.

Friendly greetings,
Geert Theys.

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Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati