10 newest unowned tickets, show more?

RT Users
1

All,

Is there a simple way to have the main page show more then 10 unowned
tickets per queue? 10 is a very low number for us.

TIA,

Daniel Jimenez
MemberSource Credit Union
Information Systems Analyst
713-244-1122 voice
713-572-8940 fax
djimenez@membersourcecu.org

2

In RT_SiteConfig

Set($MyTicketsLength, 40);
Set($MyRequestsLength, 40);

Cheers,

Hug

Daniel Jimenez wrote:

All,

Is there a simple way to have the main page show more then 10 unowned
tickets per queue? 10 is a very low number for us.

TIA,

Daniel Jimenez
MemberSource Credit Union
Information Systems Analyst
713-244-1122 voice
713-572-8940 fax
djimenez@membersourcecu.org

The rt-users Archives

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Tel : +33 1 73 02 68 02
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3

Change the value of

Set($MyRequestsLength, 10);

In RT_SiteConfig.pm and restart your apache.

HTH

Andy-----Original Message-----

From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Daniel
Jimenez
Sent: 25 January 2006 16:44
To: rt-users@lists.bestpractical.com
Subject: [rt-users] 10 newest unowned tickets, show more??

All,

Is there a simple way to have the main page show more then 10 unowned
tickets per queue? 10 is a very low number for us.

TIA,

Daniel Jimenez
MemberSource Credit Union
Information Systems Analyst
713-244-1122 voice
713-572-8940 fax
djimenez@membersourcecu.org
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Download a free sample chapter of RT Essentials from O’Reilly Media at
http://rtbook.bestpractical.com

WE’RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and
San Francisco - Find out more at
http://bestpractical.com/services/training.html

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